Your privacy and data rights answered
We collect your full name, email address, date of birth, phone number and payment method details. For deposits via DANA, OVO, GoPay and QRIS, we also record transaction amounts and timestamps. We do not ask for your national ID number or scan your passport unless local law requires identity verification.
Payment records linked to your DANA, OVO, GoPay and QRIS transactions are retained for seven years to comply with financial regulations. If you close your account, we delete personal profile data within 30 days but keep transaction records for this period to settle any outstanding account issues.
Yes. Email our support team and request a data export. We'll send you a file of all personal information we hold within 14 days. You can also request deletion of non-financial data, though payment records must stay for seven years per regulations.
We do not sell your data. We share information only with payment processors for DANA, OVO, GoPay and QRIS transactions and with fraud-detection partners to protect your account. All partners sign strict confidentiality agreements.
We encrypt your password and all sensitive data on our servers. New login attempts from unfamiliar devices trigger an email confirmation. Two-factor authentication is available for added security before large withdrawals or payment-method changes.
Session cookies keep you logged in; analytics cookies help us improve the lobby. You can disable non-essential cookies in your browser without losing login or payment access. Essential cookies cannot be turned off or the lobby will not function.
When you close your account, we delete your profile data, game history and linked payment methods within 30 days. Transaction records tied to DANA, OVO, GoPay and QRIS deposits and withdrawals are kept for seven years to meet accounting and anti-fraud rules.
